Consultation center for foreigners

Multilingual consultation by phone or email

AIA runs a telephone consultation service for foreigners and provides information to those who do not know where to ask. (Status of Residence, visa, passport, naturalization, labor issues, medical treatment, education, Japanese language classes, interpretation/translation, licensing, domestic violence, international marriage/divorce, etc.).

Please feel free to make an inquiry.

 


Reception date
Mon–Fri 9:00 a.m.–5:45 p.m.(Japanese)
Every Thursday 1:00 p.m.-3:00 p.m. (English, Chinese, Korean, Japanese)

Note: We are closed Saturdays, Sundays, public holidays and the year-end through New Year holidays.

Note: We are open every third Saturday of the month and closed that following Monday.

Phone number 018-884-7050
E-mail soudan21@aiahome.or.jp
We also provide consultation via mail. However, please understand we do require time to respond.
Supported languages
 

Chinese
English
Korean

Every Thursday 1:00 p.m.–3:00 p.m.
Japanese Mon–Fri 9:00 a.m.–5:45 p.m.
Tagalog Regardless of the day of the week and time , it must be reserved in advance .

 Regional Foreigner Consultation Staff

 

The Foreigner Consultation Center has regional foreigner consultation staff stationed throughout the prefecture. Foreign residents that are having problems or concerns with daily life can receive temporary support here. Basic issues should involve using Japanese.

 

The following is a list of consultation staff sorted by residential areas.

Supervising Area Staff Name
Telephone Number

Availability Times

Mon. Tues. Wed Thur. Fri.
Kazuno City
Kosaka Town
伊藤 智子
090-3644-5194
9:00-
17:00
9:00-
17:00
- 9:00-
17:00
9:00-
17:00
Odate City
Kitaakita City
Kamikoani Village
小林 幹子
090-4319-3695
10:00-
16:00
- 10:00-
16:00
- -
Noshiro City, Happo Town
Fujisato Town, Mitane Town
北川 裕子
090-3640-0459
10:00-
17:00
10:00-
17:00
10:00-
17:00
10:00-
17:00
10:00-
17:00
Oga City, Katagami City
Ikawa Town, Gojome Town
Hachirogata Town, Ogata Village
工藤 紀代子
090-4045-8690
10:00-
17:00
10:00-
17:00
10:00-
17:00
10:00-
17:00
10:00-
17:00
Akita City 小林久江
090-3983-8498
11:00-
16:00
- 11:00-
16:00
11:00-
16:00
11:00-
13:00
Yurihonjo City
Nikaho City
藤嶋 英子
090-2360-4817
9:30-
17:00
9:30-
17:00
13:00-
17:00
9:30-
17:00
9:30-
17:00
Daisen City
Semboku City
Misato Town
鈴木 通明
090-2276-1113
10:00-
16:00
10:00-
16:00
10:00-
16:00
10:00-
16:00
10:00-
16:00
Yokote City 濱田 由美
090-9033-8008
10:00-
16:00
10:00-
16:00
10:00-
16:00
10:00-
16:00
-
Yuzawa City
Ugo Town
Higashinaruse Village
倉田 麻由子
090-4550-1211
10:00-
16:00
10:00-
16:00
- 10:00-
16:00
-

 外国人相談センターリーフレットのダウンロードはこちら(日本語のみ)